Guys, NECO Is Working: Fully Automated.

-



NECO Surprised Me — In the Best Way!

I honestly didn’t believe it until I experienced it myself. NECO (National Examinations Council) is the only Nigerian institution I’ve encountered that feels truly automated.

Here’s why I’m so impressed:
An examination I wrote 25 years ago (their very first pilot year) got verified and sent straight to my email in a matter of seconds!

The entire process took me just about 5 minutes:
✅ Register online
✅ Make payment
✅ Verify payment
✅ Submit request

That was it. No endless queues. No “come back tomorrow.” No chasing signatures. No frustrations with ChatBot. FULLY automated. My official report came through immediately and all for just ₦5,000.

Let’s pause here: NECO has not only kept their records from Day 1 but also built a system that actually works. Wow!

More surprising is the fact that I don’t have to submit any document, I only entered my exam number and voila!

Now compare that with my alma mater, a Nigerian university: it took almost two months (with several follow-ups, back-and-forths and “ground-watering”) just to get my transcript sent to WES and even then, I had to endure the excuse of “waiting for senate approval” despite their much-touted automated process. Phew!

I’ve written positive things before about my experience experiences with some Nigerian government institutions who try to improve their service delivery. I wrote about IKEDC on meter acquisition, NIS on passport application  ….but NECO surpasses them all.

Then it struck me: NECO is not just a Nigerian institution; it’s an ECOWAS institution. Maybe that explains the difference.

Still… Naija institutions have a lot to learn.

If NECO could get it right 25 years later, why can’t more of our agencies do the same?

Do you think it’s a matter of leadership, accountability, or just willpower to do things properly?

Naija matter Dey always tire me.


Comments

Post a Comment

Popular posts from this blog

Finding happiness from within

-
Image
  Claudia Nwankwo Many people endure pain, hoping those around them will notice and offer support. But often, everyone is wrapped up in their own lives and doesn’t have the time or focus to notice what others are going through. Woke up to the groaning sound of someone in pain who has been given surgery as permanent solution but they choose to suffer and keep managing the pain because they are afraid to make such decisions with such dramatic turn around in their health. I cannot understand why anyone would think so low of themselves that they rely on others’ validation to make important personal life decisions. …because “people who knew me before will say” If you have options (and usually you do), take them! Don’t suffer in silence just because you fear what people might say or worry about the outcome.  What if things turn out better than you ever imagined? No one can fully understand your pain, because no one else feels it the way you do.  So, whether it’s about...
Read more

Why I Stopped Paid Employment

-
Image
Claudia  I stopped paid employment because you can hardly satisfy a Nigerian employer if you're not suffering on the job. Most organisations here have toxic work culture. People carry their seniority mentality from secondary school into the workplace. I used to overwork (that's literally how we work here). Do all that and more.  While working for Nigerian firms, I thought hardwork was good work till I started working with a Ghanaian firm where you get upto 2weeks to deliver one article yet they pay on time. I shock! A Nigerian company will expect you to deliver 5 to 10 contents (articles) in a week.  How?....& for what? Worst still, if you have a terrible superior your work may never pass. It's more like a "dog eat dog" situation where correction is not done with "your growth" in mind. You'll be feeling drained and looking overused and abused all the time. That's why their HR be like "can you work under pressure?" As if it's a g...
Read more

This Thing Called Marriage

-
Image
  From a woman’s lens. What peace of mind looks like Marriage: A word so often dressed in the language of love, companionship and “happily ever after.” It is portrayed as the ultimate fulfillment of human connection…two hearts choosing to walk the same path, to share laughter, struggles and dreams. Whereas in actual sense, marriage is meant to be a partnership built on trust, respect and mutual sacrifice but  the reality for many is far this. Understand that marriage is not a bed of roses. It comes with challenges of course. It demands a lot of patience, understanding and commitment from both partners. Yet, in many homes this balance is missing. What should be a haven of safety sometimes becomes a place of silent suffering because of one person’s selfishness and desire for control. Many women especially, endure the weight of marriage at the mercy of merciless partners. They stay bound by culture, societal expectations or the hope that things will get better. Some endure emotio...
Read more